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2013
Conference Proceeding
Becker, J.; Ortbach, K.; Plattfaut, R.; Niehaves, B.: Reach and Range of Business Process Management - Findings in the Telecommunication and Chemical Industry. In: Proceedings of the 46th Hawaii International Conference on System Sciences. Maui, Hawaii, USA, 2013. S. 3900-3909.
Voigt, M.; Ortbach, K.; Plattfaut, R.; Niehaves, B.: IT Support for Business Process Innovation – Architectural Choices and Design Challenges. In: Proceedings of the 46th Hawaii International Conference on System Sciences. Maui, Hawaii, USA, 2013. S. 3737-3746.
2012
Conference Proceeding
Ortbach, K.; Plattfaut, R.; Pöppelbuß, J.; Niehaves, B.: A Dynamic Capability-based Framework for Business Process Management: Theorizing and Empirical Application. In: Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS-45). Maui, HI, USA, 2012.
Plattfaut, R.; Niehaves, B.: Service Innovation Capabilities in IT-Consulting (Poster). In: Proceedings of the 20th European Conference on Information Systems (ECIS). Barcelona, Spain, 2012.
Plattfaut, R.; Niehaves, B.; Becker, J.: Capabilities for service innovation: A qualitative case study in the consulting industry. In: Proceedings of the 16th Pacific Asia Conference on Information Systems. Ho Chi Minh City, Vietnam, 2012.
Rosemann, M.; Eggert, M.; Voigt, M.; Beverungen, D.: Leveraging Social Network Data for Analytical CRM Strategies – The Introduction of Social BI. In: Proceedings of the 20th European Conference on Information Systems (ECIS). Barcelona, Spain, 2012.
Voigt, M.; Niehaves, B.; Becker, J.: Towards a Unified Design Theory for Creativity Support Systems. In: Proceedings of the DESRIST 2012, LNCS 7286. Las Vegas, NV, US, 2012. S. 152-173, Springer, Heidelberg.
Journal Paper
Niehaves, B.; Plattfaut, R.; Becker, J.: Business Process Governance: A Comparative Study of Germany and Japan. In: Business Process Management Journal, 18 (2012) 2, S. 347-371.
Plattfaut, R.: Diskontinuierliche Erwerbsbiografien und alternde Belegschaften als Herausforderung für das Management von Prozessen in der Verwaltung. In: Verwaltung & Management, 18 (2012) 4, S. 218-222.
Working Paper
Frederick, J.; Feuring, S.; Köffer, S.; Katschewitz, S.; Plattfaut, R.; Malsbender, A.; Voigt, M.; Niehaves, B.; Becker, J.: Studie: Einsatz von BPM Suiten zur kollaborativen Dienstleistungsinnovation. In: Arbeitsberichte des Instituts für Wirtschaftsinformatik. Editors: Becker, J.; Grob, H.-L.; Hellingrath, B.; Klein, S.; Kuchen, H.; Müller-Funk, U.; Vossen, G. 2012.
2011
Conference Proceeding
Becker, J.; Niehaves, B.; Malsbender, A.; Ortbach, K.; Plattfaut, R.; Pöppelbuß, J.: Taking a BPM Lifecycle View on Service Productivity: Results from a Literature Analysis. In: Proceedings of the XXI. International RESER Conference. Hamburg, Germany, 2011.
Malsbender, A.; Pöppelbuß, J.; Plattfaut, R.; Niehaves, B.; Becker, J.: How to Increase Service Productivity: A BPM Perspective. In: Proceedings of the 15th Pacific Asia Conference on Information Systems (PACIS). Brisbane, Australia, 2011.
Niehaves, B.: Democratizing Process Innovation: A Comparative Study of Public Sector Business Process Management Networks. In: Proceedings of the Hawaii International Conference on System Sciences (HICSS2011). Kauai, 2011.
Niehaves, B.; Henser, J.: Business Process Management beyond Boundaries? – A Multiple Case Study Exploration of Obstacles to Collaborative BPM. In: Proceedings of the Hawaii International Conference on System Sciences (HICSS2011). Kauai, 2011.
Niehaves, B.; Plattfaut, R.: Market, Network, Hierarchy: Emerging Mechanisms of Governance in Business Process Management. In: Proceedings of the 10th IFIP WG 8.5 International Conference on E-Government (EGOV 2011). Delft, NL, 2011.
Niehaves, B.; Plattfaut, R.; Sarker, S.: Understanding Dynamic IS Capabilities for Effective Process Change: A Theoretical Framework and an Empirical Application. In: Proceedings of the International Conference on Information Systems (ICIS 2011). Shanghai, China, 2011.
Plattfaut, R.; Niehaves, B.; Pöppelbuß, J.; Becker, J.: Development of BPM Capabilities - Is Maturity the Right Path? In: Proceedings of the 19th European Conference on Information Systems (ECIS). Helsinki, Finland, 2011.
Pöppelbuß, J.; Plattfaut, R.; Ortbach, K.; Malsbender, A.; Voigt, M.; Niehaves, B.; Becker, J.: Service Innovation Capability: Proposing a New Framework. In: Proceedings of the 3rd International Symposium on Services Science (ISSS 2011) in conjunction with the Federated Conference on Computer Science and Information Systems (FedCSIS 2011). Szczecin, PL, 2011.
Pöppelbuß, J.; Röglinger, M.: What makes a useful maturity model? A framework of general design principles for maturity models and its demonstration in business process management. In: Proceedings of the 19th European Conference on Information Systems (ECIS). Helsinki, Finland, 2011.
Schrulle, F.; Plattfaut, R.: Towards a Design Theory for Social BPM Systems (Poster). In: Proceedings of the 10. Internationale Tagung Wirtschaftsinformatik (WI 2011) - Student Track Poster Session. Zürich, CH, 2011.
Journal Paper
Niehaves, B.; Plattfaut, R.: Collaborative Business Process Management: Status Quo and Quo Vadis. In: Business Process Management Journal, 17 (2011) 3, S. 384-402.
2010
Conference Proceeding
Pöppelbuß, J.: Improving IS Capabilities in Service Networks. In: Proceedings of the Doctural Consortium of the 21st Australasian Conference on Information Systems (ACIS). Brisbane, Australia, 2010.